{"id":13,"date":"2025-03-04T16:43:56","date_gmt":"2025-03-04T15:43:56","guid":{"rendered":"https:\/\/casavinicolaciccariello.com\/?page_id=13"},"modified":"2025-05-28T11:18:07","modified_gmt":"2025-05-28T09:18:07","slug":"devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/casavinicolaciccariello.com\/es\/devoluciones-y-reembolsos\/","title":{"rendered":"Devoluciones y reembolsos"},"content":{"rendered":"
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En Bodega Ciccariello<\/b><\/span>queremos que quede plenamente satisfecho con su compra. Si por cualquier motivo no est\u00e1 satisfecho con el producto que ha recibido, tiene derecho a devolverlo dentro de los plazos legales.<\/p>\n

Derecho de retractaci\u00f3n<\/b><\/h3>\n

De conformidad con el Decreto Legislativo 206\/2005 (C\u00f3digo de Consumo), usted tiene derecho a rescindir el contrato de compra sin indicar los motivos en el plazo de 14 d\u00edas<\/b><\/span> a partir de la fecha de recepci\u00f3n de la mercanc\u00eda.<\/p>\n

Para ejercer el derecho de desistimiento, basta con enviar una notificaci\u00f3n escrita por correo electr\u00f3nico a [insertar correo electr\u00f3nico de asistencia].<\/b><\/span>indicando:<\/p>\n

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    N\u00famero de pedido<\/p>\n<\/li>\n

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    Productos retornables<\/p>\n<\/li>\n

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    Datos maestros del titular de la orden<\/p>\n<\/li>\n<\/ul>\n

    Condiciones de devoluci\u00f3n<\/b><\/h3>\n

    Los productos deben devolverse:<\/p>\n

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      Integra<\/b><\/span>sin abrir y sin da\u00f1os<\/p>\n<\/li>\n

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      En su caja original<\/b><\/span>incluido cualquier accesorio o material informativo<\/p>\n<\/li>\n<\/ul>\n

      Los productos que hayan sido abiertos, utilizados o muestren signos evidentes de manipulaci\u00f3n no podr\u00e1n devolverse.<\/b><\/b><\/p>\n

      Derecho de retractaci\u00f3n no se aplica<\/b><\/span> mercanc\u00edas perecederas o personalizadas, de conformidad con el art\u00edculo 59 del C\u00f3digo de Consumo.<\/p>\n

      Pol\u00edtica de devoluciones<\/b><\/h3>\n

      Tras la notificaci\u00f3n de retirada:<\/p>\n

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      1. \n

        El cliente ha 14 d\u00edas<\/b><\/span> Devolver los productos a su cargo a la direcci\u00f3n que nos facilite por correo electr\u00f3nico.<\/p>\n<\/li>\n

      2. \n

        Recomendamos utilizar un servicio de seguimiento para el env\u00edo de devoluciones.<\/p>\n<\/li>\n<\/ol>\n

        Reembolso<\/b><\/h3>\n

        Una vez recibida y verificada la integridad de la mercanc\u00eda, procederemos:<\/p>\n

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          Reembolsar el importe pagado dentro de 14 d\u00edas laborables<\/b><\/b><\/span><\/p>\n<\/li>\n

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          El reembolso se efectuar\u00e1 a trav\u00e9s del mismo medio de pago utilizado para el pedido<\/p>\n<\/li>\n<\/ul>\n

          Le gastos de env\u00edo originales<\/b><\/span> (en su caso) y los de restituci\u00f3n<\/b><\/span> son responsabilidad del cliente, salvo en caso de producto incorrecto o defectuoso.<\/p>\n

          Productos da\u00f1ados o incorrectos<\/b><\/h3>\n

          Si recibe un producto da\u00f1ado o diferente del que pidi\u00f3:<\/p>\n

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            P\u00f3ngase en contacto con nosotros 48 horas<\/b><\/span> desde la entrega por correo electr\u00f3nico con fotos claras de los da\u00f1os o errores encontrados<\/p>\n<\/li>\n

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            Sustituiremos el producto o le reembolsaremos el importe sin coste adicional.<\/p>\n<\/li>\n<\/ul>\n

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            Para cualquier duda o necesidad, nuestro atenci\u00f3n al cliente<\/b><\/span> est\u00e1 a su disposici\u00f3n en: info@cavici.it<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            En Casa Vinicola Ciccariello queremos que est\u00e9s plenamente satisfecho con tu compra. Si por alguna raz\u00f3n no est\u00e1 satisfecho<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"\nResi e Rimborsi | Casa Vinicola Ciccariello<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casavinicolaciccariello.com\/es\/devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resi e Rimborsi | Casa Vinicola Ciccariello\" \/>\n<meta property=\"og:description\" content=\"Alla Casa Vinicola Ciccariello, vogliamo che tu sia pienamente soddisfatto del tuo acquisto. 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